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can't connect via SSL

Here's my set-up:

PopFile? 1.10 under WinXP SP3, with SSL support installed
Thunderbird 2.0.0.18
ISP: Sympatico.ca

Have been using Popfile without problems for a few years. As of yesterday my ISP implememted SSL for both POP and SMTP. Now I can no longer receive mail through PopFile? -- keep getting timeouts.

Here's my (non-PopFile?) Thunderbird settings, which work fine:

Server Name: pophm.sympatico.ca
Port: 995

Username: foo@sympatico.ca

Use secure connection is set to SSL.

Use secure authetication is unchecked.

Here's what I've tried as PopFile? Thunderbird settings:

Server Name: 127.0.0.1
Port: 995 (have also tried 110, since I assume my client can't connect to PopFile? via SSL.)

Username: pophm.sympatico.ca:foo@sympatico.ca (have also tried pophm.sympatico.ca:995:foo@sympatico.ca:SSL)

However, nothing has worked so far.

As a point of interest: when I added the SSL support module, I told it to 'automatically configure' Outloook Express. That client isn't able to connect either.

Here's the ouput of the Message Capture utility:

------------------------------------------------------------
POPFile Message Capture Utility v0.1.10
------------------------------------------------------------
POPFILE_ROOT = C:\PROGRA~1\POPFile
POPFILE_USER = C:\DOCUME~1\Brent\APPLIC~1\POPFile
Using 'popfileif.exe' to run POPFile
------------------------------------------------------------
(report started 13-Dec-2008 @ 13:51:13)
------------------------------------------------------------

POPFile Engine loading

    Loading... 
         {core: windows}
         {core: config history logger mq} 
         {classifier: bayes wordmangle} 
         {interface: html} 
         {proxy: pop3} 
         {services:} 

POPFile Engine v1.1.0 starting

    Initializing... 
         {core: config history logger mq windows} 
         {classifier: bayes wordmangle} 
         {interface: html} 
         {proxy: pop3

A copy of POPFile appears to be running.
 Attempting to signal the previous copy.
 Waiting 10 seconds for a reply.

 A copy of POPFile is running.
 It has signaled that it is alive with process ID: 6092
Failed to start while starting the config module at C:\PROGRA~1\POPFile/POPFile/Loader.pm line 710.
} 
         {services:} 

    Starting...     
         {core:

------------------------------------------------------------
Status code: 9
------------------------------------------------------------
(report finished 13-Dec-2008 @ 13:51:25)
------------------------------------------------------------

And here's a (long) chunk of my log file (I can still connect to the PopFile? UI no problem):

2008/12/13 11:32:31 6092: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/13 11:32:31 6092: pop3: 194: Regexps: ^USER XXXXXX
2008/12/13 11:32:31 6092: pop3: 209: Command: --€L[01][03][01][00]3[00][00][00][10][00][00][04][00][00][05][00][00]--
2008/12/13 11:32:31 6092: pop3: 305: -ERR unknown command or bad syntax[0d][0a]
2008/12/13 11:32:31 6092: pop3: 209: Command: --[01][00]€[07][00]À[03][00]€[00][00][09][06][00]@[00][00]d[00][00]b[00][00][03][00][00][06][02][00]€[04][00]€[00][00][13][00][00][12][00][00]cIPûC—·[1a]¹[1a]Ñ'&[0e]¸º÷--
2008/12/13 11:32:31 6092: pop3: 305: -ERR unknown command or bad syntax[0d][0a]
2008/12/13 11:32:31 6092: mq: 380: post CMPLT (6092)
2008/12/13 11:32:31 6092: mq: 391: dropping post CMPLT (6092)
2008/12/13 11:32:31 6092: pop3: 667: POP3 proxy done
2008/12/13 11:32:32 6092: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/13 11:32:32 6092: pop3: 194: Regexps: ^USER XXXXXX
2008/12/13 11:32:32 6092: mq: 380: post CMPLT (6092)
2008/12/13 11:32:32 6092: mq: 391: dropping post CMPLT (6092)
2008/12/13 11:32:32 6092: pop3: 667: POP3 proxy done
2008/12/13 11:36:21 6092: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/13 11:36:21 6092: pop3: 194: Regexps: ^USER XXXXXX
2008/12/13 11:36:21 6092: pop3: 209: Command: --€L[01][03][01][00]3[00][00][00][10][00][00][04][00][00][05][00][00]--
2008/12/13 11:36:21 6092: pop3: 305: -ERR unknown command or bad syntax[0d][0a]
2008/12/13 11:36:21 6092: pop3: 209: Command: --[01][00]€[07][00]À[03][00]€[00][00][09][06][00]@[00][00]d[00][00]b[00][00][03][00][00][06][02][00]€[04][00]€[00][00][13][00][00][12][00][00]c,–wq§hN¾8äÌ[1c]ªÉ@--
2008/12/13 11:36:21 6092: pop3: 305: -ERR unknown command or bad syntax[0d][0a]

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Message #618

Hi.

You are right. You should NOT configure your email client to use SSL to talk to POPFile. I think the log that you posted (which I shortened a bit) shows how your client is trying to talk ssl to POPFile.

Make your client use port 110 and try again. If that doesn't work, please post another log showing the connection attempt.

Can you connect to your provider without using POPFile?

Manni

manni

12/14/08 15:10:42
Message #619

Have been using Popfile without problems for a few years. As of yesterday my ISP implememted SSL for both POP and SMTP. Now I can no longer receive mail through POPFile? -- keep getting timeouts.

There are three things you need to do to fix this problem:

(1) add SSL support to POPFile (which you say you've already done)

(2) add ":ssl" to the end of the Username used by Thunderbird (e.g. if you were using pophm.sympatico.ca:foo@sympatico.ca before then change this to pophm.sympatico.ca:foo@sympatico.ca:ssl)

(3) ensure POPFile is not using concurrent POP3 connections (make sure “Allow concurrent POP3 connections” is set to "No" on the Configuration page in the UI)

That is all that is needed - there is no need to change the POP3 port.

I suggest you revert to the Thunderbird and POPFile settings you were using before your ISP switched to requiring SSL connections and then go through the three steps listed above.

Here's the output of the Message Capture utility

If you want to use the Message Capture utility then you must make sure that POPFile is not running BEFORE you try to use the utility (otherwise the utility will display the " A copy of POPFile is running. It has signaled that it is alive with process ID..." message and exit).

Shut down POPFile then try the Message Capture utility again.

And here's a (long) chunk of my log file

This shows that you have POPFile's POP3 listing port set to 995 which is not a good idea since this port is normally used for POP3 SSL connections. When POPFile uses SSL the SSL connection is between POPFile and the mail server, not between the mail client and POPFile.

Brian

brian

12/14/08 15:18:11

Message #620

Still no joy.

There are three things you need to do to fix this problem:

(1) add SSL support to POPFile (which you say you've already done)

Done, and reinstalled just in case.

(2) add ":ssl" to the end of the Username used by Thunderbird (e.g. if you were using pophm.sympatico.ca:foo@sympatico.ca before then change this to pophm.sympatico.ca:foo@sympatico.ca:ssl)

Done.

(3) ensure POPFile is not using concurrent POP3 connections (make sure “Allow concurrent POP3 connections” is set to "No" on the Configuration page in the UI)

Done.

That is all that is needed - there is no need to change the POP3 port. I suggest you revert to the Thunderbird and POPFile settings you were using before your ISP switched to requiring SSL connections and then go through the three steps listed above.

Done... kept getting connection refused.

If you want to use the Message Capture utility then you must make sure that..

Here's Message Capture Utility output with PopFile? shut down:

------------------------------------------------------------
POPFile Message Capture Utility v0.1.10
------------------------------------------------------------
POPFILE_ROOT = C:\PROGRA~1\POPFile
POPFILE_USER = C:\DOCUME~1\Brent\APPLIC~1\POPFile
Using 'popfileif.exe' to run POPFile
------------------------------------------------------------
(report started 14-Dec-2008 @ 15:53:22)
------------------------------------------------------------

POPFile Engine loading

    Loading... 
         {core: windows}
         {core: config history logger mq} 
         {classifier: bayes wordmangle} 
         {interface: html xmlrpc} 
         {proxy: nntp pop3 smtp} 
         {services: imap} 

POPFile Engine v1.1.0 starting

    Initializing... 
         {core: config history logger mq windows} 
         {classifier: bayes wordmangle} 
         {interface: html xmlrpc} 
         {proxy: nntp pop3 smtp} 
         {services: imap} 

    Starting...     
         {core: config history logger mq windows} 
         {classifier: bayes wordmangle} 
         {interface: html} 
         {proxy: pop3} 
         {services:} 

POPFile Engine v1.1.0 running

Here's my latest logged attempt to connect:

2008/12/14 15:44:59 5504: -----------------------
2008/12/14 15:44:59 5504: POPFile v1.1.0 starting
2008/12/14 15:44:59 5504: bayes: 772: Attempting to connect to dbi:SQLite:dbname=C:\DOCUME~1\Brent\APPLIC~1\POPFile/popfile.db (1)
2008/12/14 15:44:59 5504: bayes: 847: Using SQLite library version 3.3.7
2008/12/14 15:44:59 5504: bayes: 2057: get_session_key returning key 8LmAMJa1VuG18Wg0i for user XXXXXX
2008/12/14 15:44:59 5504: html: 65: Trying to open listening socket on port 8080.
2008/12/14 15:44:59 5504: pop3: 132: Opening listening socket on port 110.
2008/12/14 15:44:59 5504: bayes: 1955: release_session_key releasing key 8LmAMJa1VuG18Wg0i for user XXXXXX
2008/12/14 15:45:40 5504: bayes: 2057: get_session_key returning key Yfiw88ipxrX82Xyy9 for user XXXXXX
2008/12/14 15:45:40 5504: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/14 15:45:40 5504: pop3: 601: Attempting to connect to POP server at pophm.sympatico.ca:995
2008/12/14 15:45:40 5504: pop3: 617: Connected to pophm.sympatico.ca:995 timeout 300
2008/12/14 15:46:43 5504: pop3: 665: Connection returned: 
2008/12/14 15:46:43 5504: pop3: 667: POP3 proxy done
2008/12/14 15:47:54 5504: bayes: 2057: get_session_key returning key Wr6f1kqHAzfiCn1rx37 for user XXXXXX
2008/12/14 15:48:32 5504: Perl warning: Argument "" isn't numeric in numeric ge (>=) at C:\PROGRA~1\POPFile/Proxy/POP3.pm line 765.[0a]
2008/12/14 15:48:45 5504: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/14 15:48:45 5504: pop3: 601: Attempting to connect to POP server at pophm.sympatico.ca:995
2008/12/14 15:48:45 5504: pop3: 617: Connected to pophm.sympatico.ca:995 timeout 300
2008/12/14 15:49:49 5504: pop3: 665: Connection returned: 
2008/12/14 15:49:49 5504: pop3: 667: POP3 proxy done

Message #621
(1) add SSL support to POPFile (which you say you've already done)

Done, and reinstalled just in case.

How did you add the SSL support? There's more than one way to do it, so I'd like to know which way you used.

2008/12/14 15:45:40 5504: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/14 15:45:40 5504: pop3: 601: Attempting to connect to POP server at pophm.sympatico.ca:995
2008/12/14 15:45:40 5504: pop3: 617: Connected to pophm.sympatico.ca:995 timeout 300
2008/12/14 15:46:43 5504: pop3: 665: Connection returned:
2008/12/14 15:46:43 5504: pop3: 667: POP3 proxy done

There is something wrong here. If Thunderbird's username has been set to pophm.sympatico.ca:foo@sympatico.ca:ssl then POPFile should be trying to make an SSL connection to the mail server but the log file shows that an ordinary POP3 connection is being attempted.

If POPFile was trying to make an SSL connection then the log file should say:
```
Attempting to connect to SSL server at pophm.sympatico.ca:995
```
instead of
```
Attempting to connect to POP server at pophm.sympatico.ca:995
```
(2) add ":ssl" to the end of the Username used by Thunderbird (e.g. if you were using pophm.sympatico.ca:foo@sympatico.ca before then change this to pophm.sympatico.ca:foo@sympatico.ca:ssl)

Done.

Have you double-checked this? You said earlier that you have tried lots of different combinations here, including specifying port 995 in the username. You need to ensure :ssl is specified to tell POPFile to use SSL for the connection.

Brian
brian

12/15/08 00:24:24

Message #629

Still not working.

I've tried installing SSL support two ways: first, through reinstalling PopFile? from scatch using popfile-1.1.0-windows.zip and selecting the SSL option during installion. I've also tried using the addssl_rc4.zip add-on.

At present I'm trying a fresh resintall with the SSL option selected. Hostname: 127.0.0.1, User Name: pophm.sympatico.ca:foo@sympatico.ca:ssl. Still get a time-out.

Here's my Message Capture output:

------------------------------------------------------------
POPFile Message Capture Utility v0.1.10
------------------------------------------------------------
POPFILE_ROOT = C:\PROGRA~1\POPFile
POPFILE_USER = C:\DOCUME~1\Brent\APPLIC~1\POPFile
Using 'popfileif.exe' to run POPFile
------------------------------------------------------------
(report started 16-Dec-2008 @ 18:49:04)
------------------------------------------------------------

POPFile Engine loading

    Loading... 
         {core: windows}
         {core: config history logger mq} 
         {classifier: bayes wordmangle} 
         {interface: html xmlrpc} 
         {proxy: nntp pop3 smtp} 
         {services: imap} 

POPFile Engine v1.1.0 starting

    Initializing... 
         {core: config history logger mq windows} 
         {classifier: bayes wordmangle} 
         {interface: html xmlrpc} 
         {proxy: nntp pop3 smtp} 
         {services: imap} 

    Starting...     
         {core: config history logger mq windows} 
         {classifier: bayes wordmangle} 
         {interface: html} 
         {proxy: pop3} 
         {services:} 

POPFile Engine v1.1.0 running

And here's the verbose log output:

2008/12/16 18:46:28 7048: -----------------------
2008/12/16 18:46:28 7048: POPFile v1.1.0 starting
2008/12/16 18:46:28 7048: mq: 380: post UIREG (configuration:windows_trayicon_and_console:windows-configuration.thtml:Platform::MSWin32=HASH(0xa0a174))
2008/12/16 18:46:28 7048: mq: 387: queuing post UIREG (configuration:windows_trayicon_and_console:windows-configuration.thtml:Platform::MSWin32=HASH(0xa0a174))
2008/12/16 18:46:28 7048: mq: 389: UIREG queue length now 0
2008/12/16 18:46:28 7048: bayes: 772: Attempting to connect to dbi:SQLite:dbname=C:\DOCUME~1\Brent\APPLIC~1\POPFile/popfile.db (1)
2008/12/16 18:46:28 7048: bayes: 847: Using SQLite library version 3.3.7
2008/12/16 18:46:28 7048: bayes: 2057: get_session_key returning key BoY5Dc4zifrVfD95k for user XXXXXX
2008/12/16 18:46:28 7048: mq: 380: post RELSE (BoY5Dc4zifrVfD95k)
2008/12/16 18:46:28 7048: mq: 387: queuing post RELSE (BoY5Dc4zifrVfD95k)
2008/12/16 18:46:28 7048: mq: 389: RELSE queue length now 0
2008/12/16 18:46:28 7048: html: 65: Trying to open listening socket on port 8080.
2008/12/16 18:46:28 7048: mq: 380: post UIREG (configuration:pop3_configuration:pop3-configuration-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 387: queuing post UIREG (configuration:pop3_configuration:pop3-configuration-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 389: UIREG queue length now 1
2008/12/16 18:46:28 7048: mq: 380: post UIREG (security:pop3_security:pop3-security-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 387: queuing post UIREG (security:pop3_security:pop3-security-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 389: UIREG queue length now 2
2008/12/16 18:46:28 7048: mq: 380: post UIREG (chain:pop3_chain:pop3-chain-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 387: queuing post UIREG (chain:pop3_chain:pop3-chain-panel.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 389: UIREG queue length now 3
2008/12/16 18:46:28 7048: pop3: 132: Opening listening socket on port 995.
2008/12/16 18:46:28 7048: mq: 380: post UIREG (configuration:pop3_socks_configuration:socks-widget.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 387: queuing post UIREG (configuration:pop3_socks_configuration:socks-widget.thtml:Proxy::POP3=HASH(0x15bb4a8))
2008/12/16 18:46:28 7048: mq: 389: UIREG queue length now 4
2008/12/16 18:46:29 7048: mq: 128: Message RELSE (BoY5Dc4zifrVfD95k) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message RELSE (BoY5Dc4zifrVfD95k) to bayes
2008/12/16 18:46:29 7048: bayes: 1955: release_session_key releasing key BoY5Dc4zifrVfD95k for user XXXXXX
2008/12/16 18:46:29 7048: mq: 128: Message UIREG (configuration:windows_trayicon_and_console:windows-configuration.thtml:Platform::MSWin32=HASH(0xa0a174)) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message UIREG (configuration:windows_trayicon_and_console:windows-configuration.thtml:Platform::MSWin32=HASH(0xa0a174)) to html
2008/12/16 18:46:29 7048: mq: 128: Message UIREG (configuration:pop3_configuration:pop3-configuration-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message UIREG (configuration:pop3_configuration:pop3-configuration-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) to html
2008/12/16 18:46:29 7048: mq: 128: Message UIREG (security:pop3_security:pop3-security-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message UIREG (security:pop3_security:pop3-security-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) to html
2008/12/16 18:46:29 7048: mq: 128: Message UIREG (chain:pop3_chain:pop3-chain-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message UIREG (chain:pop3_chain:pop3-chain-panel.thtml:Proxy::POP3=HASH(0x15bb4a8)) to html
2008/12/16 18:46:29 7048: mq: 128: Message UIREG (configuration:pop3_socks_configuration:socks-widget.thtml:Proxy::POP3=HASH(0x15bb4a8)) ready for delivery
2008/12/16 18:46:29 7048: mq: 131: Delivering message UIREG (configuration:pop3_socks_configuration:socks-widget.thtml:Proxy::POP3=HASH(0x15bb4a8)) to html
2008/12/16 18:46:40 7048: bayes: 2057: get_session_key returning key aa1QvjA7Bgg8EuxWG for user XXXXXX
2008/12/16 18:46:40 7048: pop3: 305: +OK POP3 POPFile (v1.1.0) server ready[0d][0a]
2008/12/16 18:46:40 7048: pop3: 194: Regexps: ^USER XXXXXX
2008/12/16 18:46:40 7048: pop3: 209: Command: --€=[01][03][00][00]$[00][00][00][10][00][00]9[00][00]8[00][00]5[00][00]3[00][00]2[00][00][04][00][00][05][00][00]/[00][00][16][00][00][13][00]þÿ[00][00]--
2008/12/16 18:46:40 7048: pop3: 305: -ERR unknown command or bad syntax[0d][0a]
2008/12/16 18:47:42 7048: pop3: 209: Command: --Ç»ýT¿‘\Fƒ‚‡ž[12]’[10]A--
2008/12/16 18:47:42 7048: pop3: 305: -ERR unknown command or bad syntax[0d][0a]
2008/12/16 18:47:42 7048: mq: 380: post CMPLT (7048)
2008/12/16 18:47:42 7048: mq: 391: dropping post CMPLT (7048)
2008/12/16 18:47:42 7048: pop3: 667: POP3 proxy done
2008/12/16 18:47:56 7048: html: 657: Read slurp data GET / HTTP/1.1[0d][0a]Host: localhost:8080[0d][0a]User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4[0d][0a]Accept: text/html,
2008/12/16 18:47:56 7048: html: 156: GET / HTTP/1.1[0d][0a]
2008/12/16 18:47:56 7048: html: 657: Read slurp data application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8[0d][0a]Accept-Language: en-gb,en;q=0.5[0d][0a]Accept-Encoding: gzip,deflate[0d][0a]Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;
2008/12/16 18:47:56 7048: html: 657: Read slurp data q=0.7[0d][0a]Keep-Alive: 300[0d][0a]Connection: keep-alive[0d][0a][0d][0a]
2008/12/16 18:47:56 7048: bayes: 2057: get_session_key returning key c0A7J45uUqE0W2gsqEl for user XXXXXX
2008/12/16 18:47:56 7048: history: 1023: Base query is select XXX from[0a]        history, buckets, magnets where history.userid = 1 and committed = 1 and history.bucketid = buckets.id and magnets.id = magnetid order by inserted desc;
2008/12/16 18:47:57 7048: html: 183: HTTP handle_url returned code 1[0a]
2008/12/16 18:47:57 7048: html: 191: Close HTTP connection on IO::Socket::INET=GLOB(0x15383c4)[0a]
2008/12/16 18:47:59 7048: html: 657: Read slurp data GET /configuration?session=5kp71nF HTTP/1.1[0d][0a]Host: localhost:8080[0d][0a]User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.4) Gecko/2008102920 Fire
2008/12/16 18:47:59 7048: html: 156: GET /configuration?session=5kp71nF HTTP/1.1[0d][0a]
2008/12/16 18:47:59 7048: html: 657: Read slurp data fox/3.0.4[0d][0a]Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8[0d][0a]Accept-Language: en-gb,en;q=0.5[0d][0a]Accept-Encoding: gzip,deflate[0d][0a]Accept-Chars
2008/12/16 18:47:59 7048: html: 657: Read slurp data et: ISO-8859-1,utf-8;q=0.7,*;q=0.7[0d][0a]Keep-Alive: 300[0d][0a]Connection: keep-alive[0d][0a]Referer: http://localhost:8080/[0d][0a][0d][0a]
2008/12/16 18:47:59 7048: html: 183: HTTP handle_url returned code 1[0a]
2008/12/16 18:47:59 7048: html: 191: Close HTTP connection on IO::Socket::INET=GLOB(0x172baa4)[0a]
2008/12/16 18:48:01 7048: html: 657: Read slurp data GET /popfile_current_log.log?session=5kp71nF HTTP/1.1[0d][0a]Host: localhost:8080[0d][0a]User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.4) Gecko/20081
2008/12/16 18:48:01 7048: html: 156: GET /popfile_current_log.log?session=5kp71nF HTTP/1.1[0d][0a]
2008/12/16 18:48:01 7048: html: 657: Read slurp data 02920 Firefox/3.0.4[0d][0a]Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8[0d][0a]Accept-Language: en-gb,en;q=0.5[0d][0a]Accept-Encoding: gzip,deflate[0d][0a]Ac
2008/12/16 18:48:01 7048: html: 657: Read slurp data cept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7[0d][0a]Keep-Alive: 300[0d][0a]Connection: keep-alive[0d][0a]Referer: http://localhost:8080/configuration?session=5kp71nF[0d][0a][0d][0a]

Here's my PFI Diag output:

------------------------------------------------------------
POPFile PFI Diagnostic Utility v0.1.12 (full mode)
------------------------------------------------------------
String data report format (not used for numeric data)

string not found              :  ><
empty string found            :  <  >
string with 'xyz' value found :  < xyz >
------------------------------------------------------------

Current UserName  = Brent (Admin)

Windows version   = XP Home Edition
IsNT return code  = 1
Internet Explorer = 7.0

------------------------------------------------------------
Location used to store temporary files
------------------------------------------------------------

$TEMP folder path = < C:\DOCUME~1\Brent\LOCALS~1\Temp >

------------------------------------------------------------
Start Menu Locations
------------------------------------------------------------

AU: $SMPROGRAMS   = < C:\Documents and Settings\All Users\Start Menu\Programs >
AU: $SMSTARTUP    = < C:\Documents and Settings\All Users\Start Menu\Programs\Startup >

Search results for the "AU: $SMSTARTUP" folder:

*.lnk files found = 5
POPFile shortcuts = 0

CU: $SMPROGRAMS   = < C:\Documents and Settings\Brent\Start Menu\Programs >
CU: $SMSTARTUP    = < C:\Documents and Settings\Brent\Start Menu\Programs\Startup >

Search results for the "CU: $SMSTARTUP" folder:

Shortcut name     = < Run POPFile.lnk >
Shortcut start in = < C:\Program Files\POPFile >
Shortcut target   = < C:\Program Files\POPFile\runpopfile.exe >
Shortcut argument = < /startup >
Target status     = found

*.lnk files found = 1
POPFile shortcuts = 1

------------------------------------------------------------
Obsolete/testbed Registry Entries
------------------------------------------------------------

[1] Pre-0.21 Data:

Pre-0.21 POPFile  = ><
Pre-0.21 Testbed  = ><

[2] 0.21 Test Installer Data:

HKLM: RootDir_LFN = ><
HKLM: RootDir_SFN = ><

HKCU: RootDir_LFN = ><
HKCU: RootDir_SFN = ><
HKCU: UserDir_LFN = ><
HKCU: UserDir_SFN = ><

[3] Current PFI Testbed Data:

MRI PFI Testbed   = ><
MRI PFI Testdata  = ><

------------------------------------------------------------
POPFile Registry Data
------------------------------------------------------------

NTFS SFN Disabled = < 0 >

HKLM: MRI Version = < 1.1.0 >

HKLM: NewParser   = ><

HKLM: InstallPath = < C:\Program Files\POPFile >
HKLM: RootDir_LFN = < C:\Program Files\POPFile >
HKLM: RootDir_SFN = < C:\PROGRA~1\POPFile >

HKLM: *.exe count = 6 (this is OK)

HKCU: Data Owner  = < Brent >
HKCU: MRI Version = < 1.1.0 >
HKCU: RootDir_LFN = < C:\Program Files\POPFile >
HKCU: RootDir_SFN = < C:\PROGRA~1\POPFile >

HKCU: UserDir_LFN = < C:\Documents and Settings\Brent\Application Data\POPFile >
HKCU: UserDir_SFN = < C:\DOCUME~1\Brent\APPLIC~1\POPFile >

HKCU: popfile.pl  = found
HKCU: popfile.cfg = found

HKCU: *.exe count = 6 (this is OK)

------------------------------------------------------------
POPFile Environment Variables
------------------------------------------------------------

'POPFILE_ROOT'    = < C:\PROGRA~1\POPFile >
'POPFILE_USER'    = < C:\DOCUME~1\Brent\APPLIC~1\POPFile >

Env: popfile.pl   = found
Env: popfile.cfg  = found

ROOT: *.exe count = 6 (this is OK)

'ITAIJIDICTPATH'  = ><   (this is OK)
'KANWADICTPATH'   = ><   (this is OK)

'MECABRC'         = ><   (this is OK)

------------------------------------------------------------
(report created 16-Dec-2008 @ 18:59:36)
------------------------------------------------------------

Hope you can help. I think PopFile? is a fabulous product, and I'd hate to have to stop using it.

- Message #630
  The log seems to show that your mail client is still trying to talk ssl to POPFile:
```
 Command: --€=[01][03][00][00]$[00][00][00][10][00][00]9[00][00]8[00][00]5[00][00]3[00][00]2[00][00][04][00][00][05][00][00]/[00][00][16][00][00][13][00]þÿ[00][00]--
```
  Make sure that your client is not set to connect via SSL.
  manni
  
  12/17/08 09:34:13
- - Message #631
    
    OK, I have it working now. I suppose I should have mentioned from the start that I have copied my PopFile? settings from old computers to new ones more than once. I did this again several weeks ago, and PopFile? continued to work as usual. Then, as noted, it suddenly stopped working when my ISP made some changes to its SSL servers, etc, a few days ago.
    
    In any case: I completely uninstalled PopFile?, including all my user data, and reinstalled from scratch. Now it's working. I guess some problematic config setting was 'stuck' in there somewhere.
    
    I'll have to recreate my buckets and magnets and so on, but that's no big deal. At least I have PopFile? back :) Thanks for all your help.
    
    beades
    
    12/18/08 00:52:01

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