Help → Popfile crashes - does not cause limitable

Popfile crashes - does not cause limitable

### translated by Google ###
Here Popfile runs in the current version as spam proxy in combination with Avira Professional Security as virus scanners and Jana (e-mail server). Jana-mail and directory of real-time protection, except virus emails are only marked, but not deleted, so that Jana is not irritated.

For about 2-3 weeks to complete Popfile itself after a few hours and must be started manually. To Jana can not lie, there is nothing in the logs. Usually I notice it only when no new messages arrive more and I'm using VNC to Jana. Then I see the error message, which was completed Popfile and can select whether to send an error report to Microsoft.

If the problem still someone?
I suspect the virus scanner or a current Windows Update last 2-3 weeks.

  • Message #1665

    ### translated by Google ###

    I am now perfectly well next to the track! Is created for the log file does not? I'm just a big database file (approx. 5 MB) - that's it. Nothing that would indicate a log file. The debug log mode is enabled (log-level 2) - I've just checked again.

  • Message #1664

    The POPFile log files are stored in your POPFile Data folder.
    You can find it by following this instruction:

    http://getpopfile.org/docs/howtos:backup#finding_the_user_data_files_windows_version

    Naoki

  • Message #1663

    where can I find the POPFile log - I can not find it. Debugging with log-level 2 is enabled before PopFile? restartet.

  • Message #1660

    Sorry for inconvenience.

    Please take the POPFile log with 'logger_level' 2 and send it to us.
    For more information about logging, please see:

    http://getpopfile.org/docs/troubleshooting:preparelog

    Naoki