Ticket #178 (new defect)

Opened 5 years ago

Last modified 4 years ago

Popfile crashes - does not cause limitable

Reported by: djmugge Assigned to:
Priority: normal Milestone:
Component: unknown Version: 1.1.3
Severity: crash Keywords:
Cc:

Description

Here Popfile runs in the current version as spam proxy in combination with Avira Professional Security as virus scanners and Jana (e-mail server). Jana-mail and directory of real-time protection, except virus emails are only marked, but not deleted, so that Jana is not irritated.

For about 2-3 weeks to complete Popfile itself after a few hours and must be started manually. To Jana can not lie, there is nothing in the logs. Usually I notice it only when no new messages arrive more and I'm using VNC to Jana. Then I see the error message, which was completed Popfile and can select whether to send an error report to Microsoft.

If the problem still someone? I suspect the virus scanner or a current Windows Update last 2-3 weeks.

Change History

10/26/13 21:13:10 changed by amatubu

Sorry for late reply.

You still have the problem?

If you still have the problem, please run 'POPFile Message Capture Utility' to find the cause.

You can find it at : Start menu => Programs => POPFile => Message Capture utility

Before executing the utility you need STOP POPFile.

Naoki