Ticket #33 (new defect)

Opened 5 years ago

Last modified 4 years ago

Crashes when getting messages

Reported by: Massa Assigned to:
Priority: normal Milestone:
Component: unknown Version: 1.0.0
Severity: crash Keywords: crash, windows
Cc:

Description

I lately had several crashes when getting mail. After starting POPFile again, it always worked - strange! The crashes always occurred in popfileb.exe

I added one of the crash dumps as attachmen to this ticket...

I use POPFile v1.0.0 with Windows XP SP2 (German).

I use POPFile for a long time now - these crashes are new for me!

I switched on the Windows service feature a few days ago - maybe it has something to do with that?

Attachments

popfile_crash.txt (33.5 kB) - added by Massa on 03/23/08 21:30:08.
POPFile crash dump

Change History

03/23/08 21:30:08 changed by Massa

  • attachment popfile_crash.txt added.

POPFile crash dump

03/25/08 10:48:03 changed by Massa

additional information: I switched off the Windows service now - but the crashes still occur :-(

10/10/09 01:49:29 changed by amatubu

Hi,

Sorry for very late reply.

I took a look at the crash log, but I couldn't find the cause of the crash. If you still have the problem, please take a POPFile's log file and post it here.

For more information about POPFile's log file, please see:

http://getpopfile.org/docs/troubleshooting:preparelog

Taking console log with the Message Capture utility is also a good idea:

http://getpopfile.org/docs/howtos:messagecapture

Naoki