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| troubleshooting:connectionui [2007/06/01 23:07] – Add last resort fixes texasfett | troubleshooting:connectionui [2008/02/08 18:49] – external edit 127.0.0.1 |
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| * If nothing has worked and you are using Windows XP, open the command prompt and run ''sfc /scannow''. You will need your Windows CD (or Recovery CD) if your computer came with one. This utility scans for Windows files that have been modified from the original and replaces them. This will probably require you to run Windows Update again to download updates. Be sure your firewall is working and get those updates before you use the internet again since your computer is not protected with the latest updates. | * If nothing has worked and you are using Windows XP, open the command prompt and run ''sfc /scannow''. You will need your Windows CD (or Recovery CD) if your computer came with one. This utility scans for Windows files that have been modified from the original and replaces them. This will probably require you to run Windows Update again to download updates. Be sure your firewall is working and get those updates before you use the internet again since your computer is not protected with the latest updates. |
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| * The last method to try (other than reinstalling Windows) is a [[http://www.michaelstevenstech.com/XPrepairinstall.htm | Windows XP Repair Install]]. This method does not take as long as a full Windows install but you must be very careful and follow the instructions exactly and read each screen carefully to prevent from loosing all your files. You will need a Windows XP CD (an Operating System Restore disk will not work). This option replaces all your Windows files back to the original install state, you will have to download a lot of Windows updates (for example, if you had SP2 before, it may be gone if your Windows disk was made before SP2) before your computer is safe to use on the internet again. Be sure you have a good backup of your files just in case before you try this, it is easy to make a mistake telling install to format your drive. | * The last method to try (other than reinstalling Windows) is a [[http://www.michaelstevenstech.com/XPrepairinstall.htm | Windows XP Repair Install]]. You must be very careful and follow the instructions exactly and read each screen carefully to prevent from loosing all your files. You will need a Windows XP CD (an Operating System Restore disk will not work). This option replaces all your Windows files back to the original install state, you will have to download a lot of Windows updates before your computer is safe to use on the internet again. Be sure you have a good backup of your files just in case before you try this, it is easy to make a mistake telling install to format your drive. Follow the instructions on the linked website carefully. If you are not comfortable doing this, **do not try it**, find someone who knows what they are doing. The POPFile developers will not be responsible for any data loss that may occur. |
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| * **If all of the above troubleshooting does not solve the problem, post to the [[https://sourceforge.net/forum/forum.php?forum_id=213100 | POPFile Help Forum]] for further help.** | * **If all of the above troubleshooting does not solve the problem, post to the [[https://sourceforge.net/forum/forum.php?forum_id=213100 | POPFile Help Forum]] for further help.** |
